Questions? We’ve Got You Covered

Frequently Asked Questions

Do I need a referral?

No referral needed. You can book directly with us.

What should I wear?

Comfortable clothes that allow easy movement.

Do you accept insurance?

Yes – we provide receipts you can submit to your insurer.

How many sessions will I need?

It depends on your condition and goals. After your first assessment, your physio will recommend a tailored plan with a clear time-frame.

What happens in the first appointment?

We’ll take a detailed history, assess your movement and symptoms, and begin treatment right away. You’ll also leave with a plan and clear next steps.

Can I bring someone with me?

Absolutely. You’re welcome to bring a friend, partner, or family member for support.

What if I need to cancel or reschedule?

Just give us 24 hours' notice and we’ll happily reschedule your session.

Is physical therapy painful?

Some discomfort can happen during treatment, but we always work within your limits and explain everything so you're in control.


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